These General Terms and Conditions apply when placing an order / registering a course with Lettering Adventures (a contract is concluded in accordance with Art. 394ff. of the Swiss Code of Obligations (OR)) and for every order placed with Lettering Adventures. Validity: from July 2019.
Lettering Adventures c/o Works Design, Stauffacherstrasse 178, 8004 Zurich, Switzerland – hereinafter referred to as “Lettering Adventures”
Managing director: Franziska Hochuli, franziska.hochuli@worksdesign.ch
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Order content
The client commissions Lettering Adventures to carry out the jointly defined design, consulting and training activities.
Lettering Adventures acts as a freelancer for the client. An employment relationship is not established. Lettering Adventures takes care of tax and social security issues as well as business registration itself.
Lettering Adventures is free to work for other clients as well.
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Provision of services
Lettering Adventures is free to accept or reject the client’s orders. For the client, this contract does not establish any obligation to place orders.
Lettering Adventures may also use a third party for the fulfilment of the orders. However, Lettering Adventures remains responsible to the client for the proper performance of the contractual service.
Lettering Adventures is not subject to any right of instruction or direction vis-à-vis the client; however, it must observe the technical specifications of the client to the extent that this is required for the proper execution of the contract.
Lettering Adventures is in the choice of place and time of its activity for the client. Lettering Adventures uses its own infrastructure. The management of the client is regularly informed about the status of the activities.
After successful registration for a course offered by Lettering Adventures, Lettering Adventures is responsible for the proper execution of the booked course.
2.1 Workshop places and conduction of the workshops
In order to be able to conduct the workshops under optimal conditions, we define a minimum and maximum number of participants for each workshop. Workshop places will be allocated in the order in which registrations are received (subject to timely payment). If the number of participants is insufficient, the course will generally not be held and the course fee will be waived or refunded.
If there is a shortage of participants in a class, it may happen in individual cases that we conduct the course subject to the consent of the course participants, but increase the course fee accordingly or, if it makes sense, reduce the number of course hours at the same price.
2.2 Workshop exclusion
Lettering Adventures reserves the right to exclude one or more course participants from a workshop. In the following cases, the entire course fee is due, i.e. there will be neither a proportional refund nor a waiver of the course fee: Course exclusion due to non-payment of the course fee as well as in serious cases (defamation, harassment, intentional damage to property, etc.).
2.3 Cancellations
Every registration is binding. Depending on the time of cancellation, we can waive the course fee in whole or in part. Please note the following regulations:
In this case we need a written cancellation from you. The date of receipt will be the postmark of your letter. The waiver or refund of your course fee is regulated as follows:
| Time of cancellations | Cancellation fee |
| Up to 30 calendar days before the start of the workshop: | CHF 30.00 Processing fee |
| From 29 to 10 calendar days before the start of the workshop: | 30 % of the workshop fee, but max. CHF 500. |
| From 10 calendar days until one day before the workshop starts: | 80 % of the workshop fee |
| After the begin oft workshop: | No waiver or refund of the workshop fee. |
2.4 Unattended lesson.
Unattended lessons cannot be made up for and will not be refunded.
2.5 Programme and price changes
Programme and price changes as well as changes in the general terms and conditions remain reserved.
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Services of Lettering Adventures
Lettering Adventures defines the form, content and periodicity of the documents and reports required for the cooperation.
3.1 Insurance
For all workshops and events organized by Lettering Adventures we exclude any liability for damages. You are responsible for your own insurance coverage.
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Remuneration
Lettering Adventures charges the client for the work performed at the agreed hourly rate (regular hourly rate CHF 160/h) or the flat rate offered. The offer accepted by the client applies.
Lettering Adventures assures the client that the fee is the sole source of income for the provision of the contractual services.
Additionally agreed work, projects, fee-based data procurement, out-of-pocket expenses will be charged separately on a case-by-case basis according to prior cost agreement with the client.
The client receives a detailed invoice at the end of each month of the project or after successful booking of a course. Payment is made with a payment period of 10 days.
4.1 Payment of the course fee
The oral or written registration obliges you to pay the course fee. The course fee must be paid at least 10 days before the start of the course. Failure to pay the course fee will not be considered a cancellation.
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Secrecy, copyrights and rights of use (copyright)
Lettering Adventures (incl. employees) undertakes to treat all business transactions within the scope of this order as confidential at all times, even beyond the end of the contract.
The use of copyrights and rights of use (without third parties) for all relevant media, communication channels and advertising media in Switzerland and abroad will be transferred by Lettering Adventures to the client during the term of the contract and compensated with the fee.
5.1 Delivery of documents
Lettering Adventures will return all documents handed over to it in connection with its activities for the client (including all passwords, accesses,…) immediately after termination of this contract. It is not entitled to a right of retention.
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Privacy policy
Lettering Adventures processes the data that you give us when placing an order, registering, conducting a workshop or other circumstances (e.g. events), or that we receive or have previously received from you in this context, with the greatest care and in accordance with the rules of Swiss data protection. The detailed data protection declaration can be found here: https://letteringadventures.ch/privacypolicy/
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Duration of contract, place of performance and place of jurisdiction
The contract comes into force upon placing the order and upon successful registration for a Lettering Adventures course. It is limited to the duration of the fulfilment of the order or until the end of the course. For orders there is a mutual, written, 3‑month period of notice (in each case on the last working day of the month).
Swiss law applies to all legal relationships with Lettering Adventures. Place of jurisdiction is Zurich, Switzerland.